Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Beginning 4/1/2022 it reverts back to the 90 day window. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. I have never heard of a grace period. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. Celebrity Cruises; Cruise Critic Community. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. You will usually have access to your cruise . Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. We are not able to offer flight only bookings. Please note we do not guarantee travelling with guests will be confirmed on the same flight arrangements, although we endeavour to meet this special request. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. Visiting from {country-flag} {country-name}? Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. NOTE: The only exception to this policy are curling irons and hair straighteners. ** FOR TRAVEL AGENTS ONLY **Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. My brother-in-law was told by a Celebrity customer service rep, that he would be able to make final payment 3 days after the due date because there is a grace period. So that we may assist as much as possible, you must tell us about the problem as soon as possible. This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. If we have to make a significant change or cancel, we will tell you as soon as possible. If in our reasonable opinion or the reasonable opinion of the ships Master or doctor, you are or appear to be unfit to travel for any reason or a risk or danger to yourself or a danger to others or behave in such a way as to cause or likely to cause danger, upset or distress to any third party or danger to property. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. Please note that these excursions are owned and operated by local operators who are independent third parties. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. All participants who engage in such recreational activities do so at their own risk. Not meeting any special request for any reason will not be a breach of contract. Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. Please check all details are correct as soon as you receive your Confirmation Invoice, electronic cruise documents, flight tickets, ATOL Certificate (where applicable) and any other documents from your travel agent or us. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). Royal Caribbean Cruises Ltd. do accept all major credit cards. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. In the event that our authorised travel agent becomes insolvent after we have issued our confirmation invoice, then all monies you have paid to that travel agent for that cruise only holiday are protected by our ABTA membership. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. You can redeem any FCC by calling us! Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Standard kosher meals must have been requested on the guests booking in advance. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. For full details please refer to our website. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Please note, the above options are not available where any change made is a minor one. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). Restrictions apply and this policy is subject to change without notice. See also sections 4.3, 5.2 and 5.6 below. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. We will only accept complaints from the lead name of a booking. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. Tel: 020 3117 0500 or www.abta.com. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. * A charge may be made for some entertainment activities on board. . Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. We may record calls to our call centre for quality and training purposes. Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. (b) Airlines are required to pass certain personal information relating to passengers (principally, but not exclusively, information on the data page of a passengers passport) to the U.S. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. This information includes certain data set out in your passport, emergency contact information and insurance including the medical cover provided by the insurance provider. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). If you're looking for more information on how to change a potentially impacted trip, please visit our Customer Service Portal. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. Learn how to make payments, view your booking details, make changes to your booking, and more. Please request your preferred seating and table size at the time of booking. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. You are viewing the Booking Conditions applicable to cruises with Celebrity Cruises (and any related goods and services booked through Royal Caribbean Group) purchased in the United Kingdom (UK) only. Please note we do not have any liability to you in these circumstances. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. Any liability, including environmental damage from drone usage is the guests responsibility. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. For items which are so deposited, the maximum we will pay you if any item(s) is lost or damaged (for any reason) whilst in our care is the maximum which is payable under The Athens Convention (see section 5.8 below) in this situation. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. Problems, so telephoned, cleared it. The price of your chosen holiday will be confirmed in accordance with section 1.2 above. These policies are subject to change without notice and without liability to Celebrity Cruises. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. For example, what is and is not included in the price of a Galapagos Islands cruise may differ slightly from the information set out below and you should check the specified itinerary applicable to your booking. and will dispose of containers holding alcohol. ABTA and ABTA members help holiday makers get the most from their travel and assist them when things do not go according to plan. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. You must also give us details of any relevant insurance coverage you hold. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. 2018. Caribbean International and Celebrity Cruises Rebate Policy (FAQ's update 1 - 8/20/04) . Ashley Kosciolek. 8.Title: Visio-BES Org Chart March 2022 DRAFT.vsd Author: GForman1 Created Date: 3/28/2022 4:37:11 PMThe VI Guidance establishes a step-wise evaluation procedure to be used in conjunction with other DTSC guidance. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. For your protection once on board, all valuable and important items should be deposited with the Guest Relations Desk or in your stateroom mini-safe. To "Lift & Shift" the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. 12 hours on a 14 night holiday. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. Celebrity Cruises is free to adopt additional rules not stated in these policies. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. If the value of the Future Cruise Credit covers the full deposit amount, no additional funds will be owed until the Final Payment due date, at which time any cruise fare balance and taxes/fees must be paid using another form of payment. The holiday will only be cancelled on the date we receive the i cancellation. If you have booked a cruise-only holiday with us you should expect to receive from the travel agent a confirmation invoice issued by us, which shows that we are responsible for the cruise part of your holiday only. Any delay in providing us with these details will prevent us from being able to issue tickets. Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. Copies will be available from our suppliers. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. All bookings are subject to these booking conditions. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY.