amex platinum purchase protection lost item

The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Please visit americanexpress.com/benefitsguide for more details. You want a travel credit card that prioritizes whats important to you. We may receive compensation when you click on links to those products. The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. Note that purchase protection is different from. Would probably help your claim, Amex should be able to help you out. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Enrollment required. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. has been a Senior Points and Miles Contributor for TPG since 2012. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. To view rates and fees of the Delta SkyMiles Reserve American Express Card, see this page. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Products covered by an unconditional satisfaction guarantee. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. Amex will reimburse you up to a maximum of $1,000 per card member account per calendar year based on the date of purchase. Worry less. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. A copy of the claim settlement from your primary insurance company, if applicable. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. endstream endobj startxref You will need to provide American Express with the original store receipt or a printout of an online receipt. Terms apply. Related: How an often-overlooked credit card benefit put $1,400 back in my wallet. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. diamondsaremadeunder 3 yr. ago. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Blue Cash Everyday Card from American Express. We may receive compensation when you click on links to those products. To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). Plus, AmEx can change the coverage at any time. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Coverage Limits Apply. Please view our advertising policy page for more information. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. So, checking the terms for your AmEx card when you need coverage is essential. However, this card doesnt offer extended warranty or return protection. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. The Blue Business Plus Credit Card from American Express. its said 10 business but its already past. Not as useful for those living outside the U.S. Improve earnings, maximize rewards and track progress toward dream trips. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Check your benefits guide for complete details. Related: Best credit cards for extended warranties. What You Should Know About Foreign Transaction Fees. Negotiable instruments including travelers' checks and gift cards. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. TPG values this bonus at $1,388. Visit americanexpress.com/benefitsguide for details. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Coverage applies for 90 days after purchasing the item. After logging in, click "File a Claim." Go through the online claim process and provide the required information. The claim was quickly accepted, and I was issued a statement credit for my purchase. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Not all purchase protection benefits are created equal. Dozens of AmEx cards offer purchase protection benefits. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. * Eligibility and benefit levels vary by card. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. and U.S. supermarkets. The card details on this page have not been reviewed or provided by the card issuer. The Platinum Card, Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Here is a list of our partners. Related: These are the cards TPG staff reach for in case of emergency. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Please review. Go to the Amex extended warranty claims webpage to file online. For example Mastercard offers Purchase Assurance to many Mastercard holders. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Shop moreconfidently with your Card knowing we have your back. Amex Platinum Lost Item Purchase Protection Question So I recently. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. American Express processes claims more quickly than some other issuers. is a location independent digital nomad who has traveled full time since June 2017. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. AmEx makes it easy to file a purchase protection claim on its website. Other American Express business cards offer the standard $1,000. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Her focus at TPG is points, miles, loyalty and credit cards. Not lost, you know where you left it, and someone took it knowing it did not belong to them. To take advantage of this benefit, first review your card's benefit statement to see whether you are eligible for reimbursement if a purchase is damaged, stolen or lost. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. *Eligibility and benefit levels vary by card. And Visa offers Purchase Security to Visa Infinite cardmembers. We'd love to hear from you, please enter your comments. Terms apply. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. Coverage limits apply. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. In the case of a damage claim, you may need to send in the broken item. Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.". Be sure to check your cardholder agreement for your specific benefits. The Platinum also offers 90 days of return protection, up to $300 per item. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. Also, if it was gone 30 minutes later, it was stolen. Plus, your own feed of TPG content. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Whether you want to pay less interest or earn more rewards, the right card's out there. For claims filed internationally, you can dial 1-303-273-6498. Here is a list of our partners and here's how we make money. Each eligible AmEx card is covered for up to $50,000 in claims per year. Visit americanexpress.com/benefitsguide for details. As with any insurance policy, the devil is always in the details. The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. So I recently. Big spenders should note that the purchase protection on. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Editors note: This is a recurring post, regularly updated with new information. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. All financial products, shopping products and services are presented without warranty. Select "purchase protection" on the next page and continue the process. Amex's extended warranty perk applies to warranties of five years or less. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. Policies are underwritten by AMEX Assurance Company. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Terms apply to the offers listed on this page. We believe everyone should be able to make financial decisions with confidence. EgnS+JoYlUR fbcv,R38{TA\ =e`%! The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. Eligibility and Benefit level varies by Card. Please visit americanexpress.com/benefitsguide for more details. This is just one scoring method and a credit card issuer may use another method when considering your application. Underwritten by AMEX Assurance Company. Find out here how we keep you up to date. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. All policies have a maximum limit of $50,000 in claims per calendar year. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. Authorized users are also covered, as . Terms apply. Your financial situation is unique and the products and services we review may not be right for your circumstances. In contrast, several premium American Express Cards provide coverage of up to $10,000 per incident, up to $50,000 per card member account per calendar year. Terms, conditions and limitations apply. For example, AmEx won't approve a claim for damage to an item "purchased for play." New comments cannot be posted and votes cannot be cast. Submitted a claim and it was approved the next day. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . Here are our picks for the. Past performance is not indicative of future results. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. Ben Luthi is a former credit card specialist for NerdWallet. This card shines for this use, but overall the star ratings may differ when compared to other cards. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. Eligibility and Benefit level varies by Card. 5% cash back on up to $1,500 in combined purchases in rotating bonus categories each quarter (requires activation) and on travel booked through the. The Blue Cash Everyday Card from American Express is good for earning 3% cash back at U.S. supermarkets (up to $6,000 per calendar year, then 1%), but shopping protection benefits arent beneficial on most supermarket purchases. We'll run a soft credit check to find special offers, but it wont affect your credit score. Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. How to file a purchase protection claim with Amex. Select the Card below to read the full terms and conditions for Return Protection related to that Card. Do not sell or share my personal information. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! Hilton Honors American Express Aspire Card is no longer available through NerdWallet. The card details on this page have not been reviewed or provided by the card issuer. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. This coverage is complimentary on most AmEx cards including some debit,. The card details on this page have not been reviewed or provided by the card issuer. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. Do balance transfers affect your credit score? You must provide an original store receipt (or a printout of an online receipt). Notably, American Express prepaid debit cards do not come with this benefit. $1,000 per item (or $500 per event for natural disasters).*. Policies are underwritten by AMEX Assurance Company. Call the number on the back of your card for help if you cant find the guide to benefits. has been collected independently by NerdWallet . *Benefits may vary by issuer. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Claims can be made online or by giving American Express a call at 1-800-322-1277. The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. Coverage can vary based on your state of residence, though, and bonus categories sometimes have caps. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Anything purchased for resale or commercial use. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. 2023 Forbes Media LLC. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Read more. Claim processing and payment is usually complete within 30 days. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Are you sure you want to rest your choices? 2023 American Express. However, this does not influence our evaluations. Learn more: The best credit cards for travel insurance benefits. Each eligible AmEx card is covered for up to $50,000 in claims per year. Terms apply. Consumable or perishable items like food and batteries. NerdWallet strives to keep its information accurate and up to date. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. Visit americanexpress.com/benefitsguide for details. And you'll usually be required to file a police report if you are claiming it as stolen. Terms apply to the offers listed on this page. read full answer I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. If you're hitting the skies soon, you'll also earn bonus points on travel. I have the Platinum card so would this be covered under lost item protection or would I be SOL? However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. All financial products, shopping products and services are presented without warranty. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Some issuers also refer to this benefit as purchase security. You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. The card details on this page have not been reviewed or provided by the card issuer. Performance information may have changed since the time of publication. Check the details of your card's coverage to see if your incident is covered. 3 yr. ago. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t 995 0 obj <>stream Maximum coverage per purchase protection claim: $500. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. Underwritten by AMEX Assurance Company. This compensation comes from two main sources. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. How do I Redeem Membership Rewards Points. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. %PDF-1.6 % Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. You can view the full extended warranty policy for each card. Learn more: The best travel credit cards right now. Cash and cash-like items including gift certificates, stamps and coins. Please visit americanexpress.com/benefitsguide for more details. Delta SkyMiles Reserve Business American Express Card. Items purchased for resale, professional or commercial use. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. This benefit is limited to $1,000 annually. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. There is a maximum coverage amount of $10,000 per item and $50,000 per calendar year.*.