She made time to help & sort out the transfer of tickets to this area. Absolute scum. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. The $41 itself doesn't have any superscript that leads to an explanation. Be sure to check our page often for the latest coupons. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. Ticketek tickets you no longer need. Anyone know much about the marketplace? All Theatres and productions and sporting events should seek alternative partners. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. If you're planning your visit, you can . Angie-P 6 mo. Dont go near it- use Tixel if you can instead. Basically avoid if you can find another way to sell your tickets. Yeah same issue here - unable to remove listing. Apart from this, they do not charge any additional taxes and convenience fees. Tixel is available to all Ticketek ticket types and all events: Music, Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. protection to both sellers and buyers protecting fans from scammers and time-wasters. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Oct 21, 2021. When you look at the prices of tickets, they are reasonable, similar to any other marketplace. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. The only trustworthy source for authentic NBA Tickets: 100% guaranteed to get fans into every game for every team. loud house bad luck crossover fanfiction. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). October 1, 2019. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. General 1. to save these credentials. I tried it today and was able to remove my tickets from listing. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. This may vary slightly depending on which delivery method you choose. . The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! Yes! The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor ago. In other words, event ticket fees are out of control. Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. Then make an account with Atlassian. Only option is to put in request online and then wait. ticket, Just go to the Sell through Ticketek account page and choose "Tickets are in my When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. New comments cannot be posted and votes cannot be cast. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Also had to wait about 3 weeks for them to reply to my ticket, maybe it's better now? Sell tickets directly from your Ticketek Account. . It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. I accidentally bought extra concert tickets and wanted to sell them. Tixel is a fan-to-fan marketplace for . So this also means that not only have I paid extra for my tickets, but they may even be dodgy. Australian F1 2023 - Saturday Only. Wow, I hope it doesn't take that long. If you look closely at your original order confirmation email, there is a section that The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. Would I ever get the tickets! Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. Created by Nicole Bowman. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. The working of Ticketmaster is similar to any other trusted marketplace. I have not been paid yetI have taken the matter to the Dept of Fair Trading. 2023 Trustpilot A/S. I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. What did you say to consumer affairs ? Trusted by event lovers around the world, Lower fees. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). If you can buy tickets somewhere else, do it! How do you know if theyre secondhand tickets? Is that normal? Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. for all major ticketing companies, We use cookies to make your experience on Tixel better. For Light Creatures please phone Adelaide Zoo on 8267 3255. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. ticketek marketplace fees. View By purchasing a ticket, you agree to be bound by these Terms and Conditions. I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. To preview, click "Buy Tickets". Ask a question about Ticketek Australia in Services. Buy guaranteed tickets for sold out events at a fair price. etc. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. They need a better system and more staff it seems. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. should definitely help. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . Been trying for days. I accidentally bought extra concert tickets and wanted to sell them. I am up to 3 support tickets lodged with not a single reply. They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. 30. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. Log in to your account and click on View our waitlists on the homepage. PDF tickets from Ticketek. No way to recover tickets. I also think they're just swamped with customers. If you only have a screenshot (an image file) from a friend, but not the actual link on Ticketek, you can sell it on Tixel. (which is not true) and therefore I would not be paid for them. Ticket limit 10 tickets in one transaction . When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. Therefore, it's impossible to speak to an actual person. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) receipt and SMS confirmation. In the plus side I didnt have to do anything except nominate price. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. Just a thought.) (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). How can we help you? Our stats show that over 90% of tickets sell within 4 days. im really glad its not just me whos having this issue! Sell tickets directly from your Ticketek Account. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. No contact, no reply, nothing.You have stolen money from thousands of people who need it. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! 10 business days I think is more than fair. Less missing out, more going out. Ticketek routinely mismanages ticket processing which should be simple. Ticketek Marketplace is the only official re-seller we approve. sports, food & drink, arts, festivals, conferences, seminars, and more. First time using the "Ticketmaster Resale" website - now also the last. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . I don't have an email address or access to a computer. The new platform will go live later this month at www.marketplace.ticketek.com.au. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. Always come back with request for more info. Why does Ticketek Marketplace charge fees? To sell your Ticketek ticket on Tixel, you must first upload a PDF file. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Absolutely appealing customer service!!!!! [2022], Ticketmaster vs Seatgeek: Which Is Better For You? If you have trouble listing your Ticketek ticket on Tixel try this method and it You can get in touch with your friend (or ticket broker if you purchased from a ticket Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Before the final confirmation (in step 4), select the 'private listing' option. Tickets from $75. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Can almost never pick a specific seat you want, have to take what they give you. Choose your tickets. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. Then I sold them in minutes on Tixel. The last step involves you deciding how you would like to get paid for the ticket. Ticketek issue different types of tickets depending on the particular event - it can be Your email address will not be published. is not on the list, Calls to the only listed number for Ticketek are just cut off. 104 Views. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. Gives the option of a digital barcode version or printout. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. i spent 2 hours online and still didn't manage to secure tickets. @Ticketek_AU + scalpers . There may be a fee applicable on eligible refunds and exchanges. If you received a PDF I can not believe in this day and age HOW BAD this company is. Non existent customer service. I purchased tickets for Brian Cox in Sydney. Press J to jump to the feed. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. Will also be reaching out to A Current Affair! Dyson Hair Dryer Cord Management, However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. AFL Round 02 Tickets 2021. as app-only tickets. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. Clearly NOT. The lounge open 30 minutes prior to the main arena doors on an event day. Ticketmaster first encourages you to find the answers to your questions from their FAQ section. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO B. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. [2022]. The Premiere Marketplace for NFTs. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. I've bumped the ticket by responding as recently as January 2023. I think their website is unclear though so they should fix it, Terrible website. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. Then I looked on Trustpilot at their reviews and really started to worry! Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. . A complete waste of time & effort & should be reported as a scam. Here are 8 tips for writing great reviews. Ticketek Marketplace Terms and Conditions of Sale. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC has links for each of your tickets purchased. 2 minute read. 7 days. Does this mean there's actually no tickets left? The answer is simple by using online marketplaces like Ticketmaster and Ticketek. Before I get into it, I would recommend waiting more than a few days for them to get back to you. Dealing with the same thing atm. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. Get your tickets quickly as they are usually available for a limited time only. I've tried to contact ticketek through email but they haven't responded at all and its been ages. But, when you add delivery charges and extra fees, it just gets expensive. Please note there maybe no replacement for General Admission tickets. Tixel is a safe ticket marketplace to trade tickets from Ticketek. In short, both companies offer platforms that are easy to use. Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. Mobile app tickets are becoming increasingly popular lately as well. No contact details to chase, so far no tickets. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. I still haven't received anything and can't find any point of contact for ticketek marketplace. The lounge open 30 minutes prior to the main arena doors on an event day. A Reserve, Section N5, Row D, Seats 18 and 19. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? After calling the number and listening to all the preamble, the call disconnected. Get paid hassle-free, directly from Tixel. Wed 8 Mar, 23. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. I followed all the steps; uploaded the ticket - exactly as I received it from the vendor. original ticket looks like this you got a mobile ticket from Ticketek. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Complained via customer care webform which didnt even have an option for the relevant event. These tickets Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. details of the event including: name, date, time and venue. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. One Site. A week later- no response. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. integration means you can list tickets for resale directly from your In the end I went to consumer affairs and they got it sorted. Not all event tickets will be available to . 1,310 reviews. + I had to pay listing fees + I had to pay a $100 administration fee. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. No. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. Go to "Manage events" in your account. List your ticket in three easy steps. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. 90. r/australia. This email did not offer any assistance in resolving the issues i had. https://marketplace.ticketek.co.nz/. Wife tested positive on 13th. Ticketek acts as a good global leader with technology in ticketing. Ticketek is not owned by Ticketmaster. New comments cannot be posted and votes cannot be cast. Ticketek does a terrible job of managing this chain of private parties. 6. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. It hasn't gone unnoticed. So I hope it will turn up! Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. I also purchased ticket insurance. confirmations as verification Why does Ticketek Marketplace charge fees? You will be able to find discounts of up to 30% on selected shows. Date of experience: August 27, 2022. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. I put in an online request on ticketek a few days ago but haven't heard anything back. Has anyone had any luck getting their money back after complaining to the ACCC? account" option. . broker) to get Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. A: No, all tickets are only available within 72 hours of the performance date. If you've forgotten your account details, never fear we also . Sam Smith. On the secondary market, fees are equal to 31% of the ticket price, on average. What a disgrace!! Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. I had no idea where to post this, so thought I'd post it here and ask for advice. Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. Further details in the disclaimer. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Create an account to follow your favorite communities and start taking part in conversations. Created by Nicole Bowman. 2023 ProductReview.com.au Pty. However, Ticketek Marketplace will enforce that tickets resold are capped at 10%. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. The only way to buy one was to ring the number listed on the Ticketmaster website. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. In other words, it was the same $78 that they charged on the Website. to then often have to go to their desk at the venue to follow up the issues. With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Thank you so much for taking the time to comment! Now you can communicate to Ticketek Support through this site. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. We will only use them once to look up your active tickets in This symbol means you're seeing tickets from other fans too. Save my name, email, and website in this browser for the next time I comment. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value.
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