Staff recognised and reported incidents and near misses. TN40 2DZ. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Learning from Morbidity and Mortality meetings needed further development. Let's make care better together. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Admissions. If youre staying in hospital as an inpatient youll be made comfortable and be cared for by our dedicated teams. Any addresses or telephone numbers that you might need. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. 27 February 2020. Staff delivered patient care in line with evidence based care and best practice guidance. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. the service is performing well and meeting our expectations. Patients and relatives told us that they were treated with dignity and compassion. the service is performing badly and we've taken enforcement action against the provider of the service. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. Kings Drive, Eastbourne, East Sussex, BN21 2UD
There were some issues with the structural maintenance of the hospital. Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. We noted that whilst the rating remained the same, there were noticeable improvements in many aspects of care. BN25 1DH, In In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. Please visit our Insurances Accepted page to learn more. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. The hospital staff tried to ensure that the individual needs and preferences of patients were met. There may be occasions when the only bed available is in a mixed sex area. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. Kings Drive, Eastbourne, East Sussex, BN21 2UD We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. People were respected and valued as individuals. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . We support protected meal times. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . Where healing starts andthe road to recovery begins. Acute Admissions Limited Headquarters. We don't rate every type of service. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. In most wards there is a bedside television, radio and telephone system called Hospedia. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Patient records were available, kept secure and up to date. To use this service you will need to buy a pre-paid card. We observed safeguarding folders, which identified the safeguarding lead and the referral process. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Systems and processes were in place to assess, monitor and manage risks to patients. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. Staff were clear about their roles and accountabilities. To begin the process, all you have to do is pick up the phone and call our Patient Services department. Alcohol or any illegal or non-prescription drugs. A robust governance system was being introduced. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. This information will help us make improvements to the website. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. Equipment checks were now given a higher priority. Money for the television and phone system by your bedside. They will help you evaluate transportation services for your patient/client to . Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Managers monitored the effectiveness of the service and made sure staff were competent. We will involve you and, with your consent, your family, carers or friends as appropriate. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . In addition patients consistently spent longer in the emergency department than the national average. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. ACTs provide high quality and appropriate care and liaise with STAR . There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. There were clinical side rooms and a community midwifery hub. We visited the telephone triage area and the community midwives office. The Economic Consequences of Hospital Admissions Carlos Dobkin, Amy Finkelstein, Raymond Kluender, and Matthew J. Notowidigdo June 2017 Abstract We use an event study approach to examine the economic consequences of hospital admissions for adults in two datasets: survey data from the Health and Retirement Study, and hospitaliza- The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. We appreciate your support in asking your friends and relatives to only visit during visiting times. / 50.7864829; 0.2697638. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD
Seaford, Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. AAA Team Home . Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. When is meal time and what food can I bring into the hospital? 27 March 2015. They supported staff to develop their skills and take on more senior roles. It has 22 beds and two operating theatres and 129 employees. Clinical outcomes were monitored and were similar to units of similar size. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. How to get to Eastbourne Hospital by Bus? Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton We inspected the Maternity service as part of our national maternity inspection programme. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Key services were available five days a week with out of hours and weekend cover also available when needed. TN40 2DZ, In Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. Any other browser may experience partial or no support. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. The reason for these was not documented in most cases. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. 192.com Business Directory - your top resource for finding Hospitals listings . Practice changed where required improvements were identified. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Each report covers findings for one service across multiple locations. Operated by Southern Service and Stagecoach South East, the . In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. Demand for mental health services far outstripped capacity. There remained gaps and inconsistencies in the quality and completion of patient records. Give feedback on care at this service. Other series are not available for consultation until 30 years from the last date of the document.
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